Flex Digital respects your privacy. This policy explains how we collect, use, and protect personal information when you contact us or use our services.
Flex Digital also operates DomainSMS (domainsms.com), which has a separate product-specific privacy policy and terms at domainsms.com/privacy and domainsms.com/terms.
1. Information We Collect
We may collect your name, email address, business details, project information, and technical information you provide when requesting support or website services.
2. How We Use Information
We use your information to respond to enquiries, deliver services, manage projects, issue invoices, and communicate about support or updates.
3. Legal Basis
Where applicable, we process personal data on the basis of legitimate interests, performance of a contract, legal obligations, or your consent.
4. Data Sharing
We do not sell your personal data. We may share data with trusted service providers (such as hosting, email, or payment providers) only where necessary to deliver services.
5. Data Retention
We keep personal information only as long as necessary for business, legal, and accounting purposes, then securely delete or anonymise it where appropriate.
6. Your Rights
You may request access, correction, or deletion of your personal information, subject to applicable law. To make a request, contact us at hello@flexdigital.uk.
7. Contact
For privacy questions, contact Flex Digital at hello@flexdigital.uk or DomainSMS support at support@domainsms.com.
Contact
Flex Digital (UK sole proprietor), Lake District, United Kingdom (remote-first support)
Email: hello@flexdigital.uk
DomainSMS support: support@domainsms.com